1. Introduction

Welcome to Nutri Food, by accessing and using our services, you agree to be subject to the following terms and conditions. We recommend that you read this document carefully before using our services.

2. Services Offered

Nutri Food is dedicated to providing healthy food services with a focus on macronutrients. We specialize in offering nutritious and balanced options to both companies and private users. Our commitment is to promote a healthy lifestyle, raising awareness of a balanced diet in the workplace and daily routine.

3. Commitments of the Company

Our major commitment is:

Promote a Healthy Lifestyle: We encourage the adoption of a healthy lifestyle through balanced food options.

Nutritional Awareness: We seek to create awareness about the importance of a balanced diet.

Business Trust: We are a reliable partner for companies and private users, offering healthy and convenient food options.

4. Product Quality

We strive to offer delicious, fresh and nutritious dishes prepared with high quality ingredients. The satisfaction of our users is our priority.

Purchase and Payment Refund Policy 

1. Purchase of Products and Services

1.1 When making a purchase through our website or directly with our representatives, you acknowledge acquiring products and/or services from Nutri Food.

1.2 We reserve the right to modify prices, promotions, and offers at any time without prior notice.

Payments and Invoicing

2.1 Payments will be made according to the terms agreed upon at the time of purchase. We accept various payment methods, clearly specified in the purchasing process.

2.2 Invoicing will be electronic and sent to the email address provided by the user.

Returns and Refunds

3.1 Nutri Food guarantees the quality of its products and services. If you're not satisfied with your purchase, you can request a refund under the following conditions:

3.3 Payment Refund:

Refunds will be processed using the same payment method used for the purchase.
Refund timelines may vary and are subject to the payment service provider's policies.

Order Cancellations

4.1 Nutri Food reserves the right to cancel orders in exceptional situations, such as product availability issues, billing errors, or detected fraud.

4.2 In case of cancellation by Nutri Food, a full refund of the amount paid by the customer will be processed.

Contact and Customer Service

5.1 To request a refund or for any inquiries related to your purchase, please contact our Customer Service team via email atencionalcliente@esnutrifood.com.

5.2 Our team will be happy to assist you and provide the necessary information to ensure your satisfaction.

By making a purchase with Nutri Food, you accept and understand our Purchase and Payment Refund Policy. We recommend checking these terms periodically for updates.